UNIPOWER uses "Chat" capability on its website to make communications with customers more efficient. By simply clicking on the "Chat Button" on any page on http://www.unipowercorp.com/ or on http://www.unipowertelecom.com/ , a customer can be in touch with one of our sales or technical support personnel and carry on a fluid, extended dialog.
Customers all over the world use Chat to contact us, as we are able to respond in several languages and provide coverage for 13-15 hours per day.
The ability to communicate in writing in a fast and fluid manner is the key to the success of this system. It is a great substitute for e-mail as there is instant response from the company. It is also a great alternative to voice or phone as it is free to the customer and again, there is instant response from the company.
Wednesday, March 18, 2009
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