Wednesday, March 18, 2009

"CHAT" FOR BETTER CUSTOMER COMMUNICATIONS

UNIPOWER uses "Chat" capability on its website to make communications with customers more efficient. By simply clicking on the "Chat Button" on any page on http://www.unipowercorp.com/ or on http://www.unipowertelecom.com/ , a customer can be in touch with one of our sales or technical support personnel and carry on a fluid, extended dialog.

Customers all over the world use Chat to contact us, as we are able to respond in several languages and provide coverage for 13-15 hours per day.

The ability to communicate in writing in a fast and fluid manner is the key to the success of this system. It is a great substitute for e-mail as there is instant response from the company. It is also a great alternative to voice or phone as it is free to the customer and again, there is instant response from the company.

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